Returns & Exchanges

We want you to love your Princess Polly fit, but if something isn't right, you can return your items within 30 days of delivery for a refund or store credit. Items must be in their original condition with all tags attached to be eligible for processing.

1

Start Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Choose Refund Method

Select whether you would like to receive a refund to your original payment method or an instant store credit to use on your next purchase.

3

Print & Pack

Download and print your prepaid shipping label, then securely pack your items in their original packaging or a sturdy mailer.

4

Drop Off

Take your package to the nearest authorized shipping location; once scanned, you can track your return journey back to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing